FAQS

Question

Popular Question About Phantom 3D Studio

Can I place the order for just 1 piece/print?

Yes, there is no minimum quantity. You can place the order for just a single 3D print as well.

Do you take bulk orders?

Yes, we take bulk orders. We have the capacity of handling 5,000 3D prints at a time with a turnaround time of just 20 – 25 days. 

To get a quotation, please email us at info@phantom3dstudio.com or use the live chat option to talk an agent.

Can you make the 3D print of a real human/pet?

Yes, we can. All we need is one reference picture of the character and our talented team will do the rest.

 
Do I get the 3D file with my order?

Yes, we provide the 3D file along with the 3D prints. The file format is STL, OBJ or ZTL.

 
 
What will be the format of the 3D file I get?

We can provide the 3D file in STL, OBJ or ZTL format.

 
What are you prints made out of?

Our 3D prints are made out of standard resin and it comes in grey, or off-white color. 

 
Can you sign an NDA so I can have protection of my artwork?

Yes, we can sign the NDA. Please contact our support team or email us to have the NDA signed for your project.

What is the best paint to use?

We recommend using Acrylic to paint the prints.

 
Can you make prints in black resin/color?

Yes, we can make the prints in black color. To place the order for black resin 3D print, please contact our support team at info@phantom3dstudio.com or use the live chat option to talk an agent.

 
 
Can you make tranparent 3D prints?

Yes, we can. To place an order for a metal/steel 3D print, please contact our support team at info@phantom3dstudio.com or use the live chat option to talk an agent.

What is the biggest size you can print?

The biggest size we can print is 4 feet. 

What if my print arrives broken/damaged?

Any 3D print that will come damaged or broken will be replaced with a new print. To claim the broke/damaged print, all of our customers are requested to make a clear unboxing video once they receive the package.

Do you offer painting?

Yes, we offer painting and we do hand-paint. 

Does the 3D prints required any special procedure if I want to paint it myself?

Our 3D prints come in paint-ready condition. The final prodcut is smooth surfaced and ready to paint. It may require minor sanding. For better results, please apply a single plain color (white or grey) according to your requirement and then start painting.